Portfolio by

Samantha Knoll

Learning Experience Designer & eLearning Developer

Hire Me

About Me

Hi, I'm Sam. I'm a Senior Learning Experience Designer and eLearning Developer with a passion for creating immersive training. My mission is to empower individuals and elevate organizations through impactful learning that boosts interactivity, strengthens problem-solving, and helps people navigate real-world scenarios. My approach is all about relevance, engagement, and making learning actually useful. I bring a broad range of skills to the table, including:
  • Instructional & Visual Design
  • Web Development & LMS Integration
  • Live Training & Virtual Facilitation
  • Agile Project Management

8+

Years Experience

95%

Avg. Customer Satisfaction

5,000+

Adult Learners

What I Offer

icon
Custom eLearning Solutions
I create customized eLearning content that solve real problems through actionable learning objectives. I love to tailor training by blending course authoring tools with custom HTML, CSS, and JavaScript. Expect to see interactivity, visual aids, animated GIFs, and video to align perfectly with customer and organizational goals.
icon
Interactive Content
I love crafting interactive content that boosts learner engagement and retention. Some of my favorites are dynamic assessments, branching scenarios, interactive video, software simulations, and gamified experiences. My courses are always mobile-friendly and ADA compliant for an exceptional experience on any device.
icon
Instructional Design Expertise
My expertise is rooted in the practical application of learning models like ADDIE and SAM, with extra focus on infusing storytelling into the learning journey. With 5+ years experience in Education and 3+ years in a B2B SaaS environment, I ensure each course meets the learner at their current level of understanding to achieve true behavior-change.

Work Samples

Interactive Training


Title: Create, Coordinate, and Communicate a Successful Giving Program

Responsibilities: I worked with a Subject Matter Expert (SME) to gather key information and create a script and storyboard outlining the learning journey. Collaborating with the media team, we designed visual assets aligned with course objectives. I developed the interactive elements using Lectora, embedding the activity as an iframe in the course's HTML. The course was then successfully coded and published in our Learning Management System (LMS).

Tools: eLearning Authoring Tool, Envato Assets

Launch Project

Courses


Title: Go for Mission Trips: Create an Application

Responsibilities: In collaboration with a SaaS Subject Matter Expert (SME), I scripted, designed, and developed an interactive eLearning course on Mission Trips. I focused on aligning content to meet specific, measurable, and behavior-oriented learning objectives while creating an engaging web layout design. This course received a 95% Satisfaction rate and received customer feedback such as "I love that it guided me through hands-on exercises. The material was clearly explained and very intuitive, and the tutorials made you practice what was taught."

Tools: HTML, CSS, JavaScript, Visual Code Studio, LMS, Vimeo, iorad, H5P

Launch Project

Video


Title: Realm Accounting Essentials: Navigating the System

Responsibilities: I collaborated with an Accounting SME to gather key information for learners. After outlining and storyboarding the instructional video for structure and flow, I developed the video in Camtasia, incorporating closed-captioning for accessibility. The video was embedded into the course using custom HTML and CSS to ensure a seamless user experience, and it was fully optimized for mobile devices, making the content easily accessible on any platform.

Tools: Camtasia, Vimeo, Envato Assets

Launch Project

Infographics and Job Aids


Title: Realm Accounting Essentials: Navigating the System

Responsibilities: I brainstormed and outlined content with an Accounting SME before designing mockups and creating the Job Aid in Canva. The infographic simplified complex concepts, presenting them in a visually engaging format. It was provided as a downloadable and printable resource, offering learners a practical aid they could reference both during and after the course.

Tools: Canva

Launch Project

Software Tutorials


Title: Walkthrough of Custom Fields and Pre-approval Process

Responsibilities: I scripted and developed an interactive software tutorial using iorad, providing a step-by-step walkthrough of custom fields and the pre-approval process. The tutorial, a fan favorite among learners with a 93% completion rate, offered clear, bite-sized instructions that maximized engagement and reinforced retention. Its interactive format allowed users to follow along in real-time, improving understanding and reducing external support needs.

Tools: iorad

Launch Project

Testimonials

"Samantha's organization and project management skills are top-tier. She brings great passion, enthusiasm, and work ethic to the team, and she's always up for a challenge."

eLearning Production Manager
ACS Technologies
Right Arrow

"I appreciate her attention to detail and quick-witted thinking that really helps her thrive in her content development."

Director of Client Training
ACS Technologies
Left Arrow
Right Arrow

"She soaks up ideas and suggestions and runs with what she thinks will be fun, engaging, and effective for the learner."

eLearning Production Manager
ACS Technologies
Left Arrow
Right Arrow

"Sam's commitment to continuous improvement is evident in every project—whether refining a course or integrating the latest tech, she always seeks ways to elevate the learning journey."

Director of Client Training
ACS Technologies
Left Arrow
Right Arrow

"Sam’s work ethic is phenomenal. She carries a lot of pride in her work and holds herself to high standards."

Learning Experience Designer
ACS Technologies
Left Arrow

Instructional Design Process

My instructional design process consists of four key phases: Needs Analysis, Script and Storyboard, Development, and Evaluation. Learn more about my approach below.

Needs Analysis

A proper Needs Analysis includes engaging with key stakeholders to identify specific challenges and training gaps found via data analytics, surveys, and interviews. This process culminates in a detailed deliverable that outlines the identified problem areas, learner profiles, and recommended training solutions.

Script and Storyboard

In script writing, the focus is on crafting relatable stories and real-world scenarios that resonate with learners. Scripts are designed for scenario-based learning, immersing learners in practical situations. Storyboards and mock-ups are created to showcase the visual design, user-experience, and mobile responsiveness.

Development

In the development phase, storyboards are transformed into interactive and immersive eLearning experiences with the help of course authoring tools (Lectora, Storyline), native LMS elements, and video development software (Camtasia). Courses are delivered on schedule and fully customized with HTML, CSS, and JavaScript.

Evaluation

The final stage of course development includes a comprehensive review to analyze customer-centric metrics such as learner satisfaction, enrollment, completion, and engagement. This review also incorporates performance indicators like assessment scores, knowledge retention, and post-course feedback. By analyzing these metrics, we aim to measure the ROI and overall quality of the learning experience.

Skills

Storyline
Camtasia
Canva
HTML/CSS/JS
Vyond
AI Tools
Mobile Responsive
SCORM
LMS Platforms
Google Analytics